The Disability Rights Commission’s privacy policy

This statement covers the services provided by the Disability Rights Commission (DRC) website. This policy does not cover any external websites which may be reached from links within this site.

Data Protection Act 1998

This Act requires that we inform you that when we collect information about you (this is called 'personal data' in the Act) and that we are a 'data controller' for the purposes of the Act.

Such data is collected by when you send us it by use of one of our online webforms and any requests for publications we receive in the library. Data collected this way is held for the minimum possible length of time, and then deleted.

Should you contact the help line via one of our online webforms, this data will be passed to the helpline in assisting them in dealing with your claim. This data may become part of a record which is held for a specified period of time determined by law.

We will process any feedback you give us about this website. We will only use this information to improve this website.

We may disclose any data obtained to any person or organisation for the purposes for which it was collected or where the Act requires disclosure. We may also disclose information gathered in this way to third parties who process the information on our behalf. These third parties also follow our privacy policy, and will hold all information received from you as confidential information.

As a data subject, you have the right to ask for a copy of the data and to ask for any inaccuracies to be corrected. Should you wish to, please contact us in writing to the following address. The Data Protection Officer, Disability Rights Commission, 2nd Floor Arndale House, Arndale Centre, Manchester, M4 3AQ.

Site Usage Information

Log files allow us to record visitors' use of this website, which we use to make improvements to the layout of the website and to the information on it, based on the way that visitors navigate around it. Log files do not contain any personal information about you.

This site also uses Google analytics to enable us to assist you to find the information you want quickly. This is a service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

Amendments to the Security and Privacy Statement

If this security and privacy statement changes in any way, we will place an updated version on this page. By reviewing this page it ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.