Contact Us


DRC Helpline

The DRC Helpline is the first point of contact for all enquiries.  Before contacting us, you may find it useful to check the list below, in case we have already answered your question. We know that these are the most popular questions with users of our website.

  1. What counts as disability according to the law?
  2. Can my employer force me to take medical retirement?
  3. Can I work fewer hours due to my depression?
  4. Will the DRC take my case for me?
  5. Can I take time off work to attend counselling sessions?
  6. Should we keep a child’s disability confidential?


If your question is not in the list above or you need more information, please contact the DRC Helpline.

You can contact the DRC Helpline by phone, fax, by post, or by using one of our mailforms. If you are contacting us by post about an issue for the first time, please do not send any documents with your letter. We will come back to you to let you know what documents we will need to see.HelpLive -- one-to-one advice service for enquirers who prefer not to use the phone for disability reasons

You can also contact the DRC by using HelpLive,  the DRC Helpline's secure, online one-to-one advice service. This  is currently intended for use only by enquirers who find using the telephone difficult or impossible because of their disability.

Telephone: 08457 622 633
Textphone: 08457 622 644
You can speak to an operator at any time between 8am and 8pm, Monday to Friday)

Fax: 08457 778 878
Post: DRC Helpline
FREEPOST MID02164
Stratford upon Avon
CV37 9BR

If you have an enquiry you wish to submit by email then please use one of the email forms below.

If you prefer to contact the DRC Helpline by email, you need to use one of these mailforms. This is because we need to gather as much information as possible so that we can give you the right advice.

You can contact the DRC Helpline about anything to do with the Disability Discrimination Act.

Videophone Booking Form

Videophone Booking Form - Easy Read Version

You can also contact the DRC about specific issues as follows.

Website feedback

Let us know what you think about this website.

Complaints and compliments

Contact us if you want to complain about or compliment our service.

Speaking requests

Contact us if you want to request a guest speaker.